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Statement on COVID-19

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UPDATED: OCTOBER 19, 2020

We're so excited to announce that our Hawai'i store locations have officially re-opened! We can't wait to welcome you babes back. 

For our online store, our Customer Care Team representatives will only be available Monday, Wednesday, and Friday, from 9AM-4PM (HST). If you have placed an order, please understand that orders will only be shipped on these specific days throughout the week. All orders placed with USPS Priority Mail will ship on the next business dayUSPS Priority Express shipping is currently unavailable. 

 

For more information about our store locations, please visit our locations page.

 

 

 

 

To our beloved customers everywhere:

Safety and health is our top concern during these unprecedented times. 

As our communities continue to handle this rapidly evolving situation, it’s important for us to express to you that San Lorenzo is committed to serving the needs of our customers.  We assure you that we continue to take extra precautions for the cleanliness and sanitation of each store locations as well as our Headquarters.  

Our online fulfillment center is cleaned and sanitized daily, and we are monitoring the CDC and WHO guidelines by adjusting online store hours, providing flexible schedules to our employees, and ensuring fulfillment of orders are completed with extra precaution.  

Our HQ is based on Oahu and our Customer Service Team is working quickly to respond to all questions and concerns within a timely manner. We do ask for your patience during this time.  

Please understand that during this time, shipping times may be longer than usual as USPS has been experiencing slight delays. For our international customers, we have unfortunately had to recently let go of Priority International and DHL shipping as we can no longer guarantee rushed shipping. For more information, please visit our Shipping Policy Page

 

If you have any questions or concerns regarding your order, we do recommend for you to contact us via email at: info@sanlorenzohawaii.com Your email will be responded to as soon as possible. 

 

Mahalo for your understanding during these times.

Stay safe babes  

  San Lorenzo Bikinis ♡